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Chapter 2: The Psychology of Everyday Actions - Aspiring Entrepreneur

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Installment2: The Psychology of EverydayDeportment- Aspiring Entrepreneur Aspiring Entrepreneur Blog Archives Menu Blog Archives Google+ Twitter GitHub RSS ys65 @ Twitter Loading...Installment2: The Psychology of EverydayDeportmentIf an error is possible, someone will make it. The designer must seem that all possible errors will occur and diamond so as to minimize the endangerment of error in the first place, or its effects once it gets made. Errors should be easy to detect, they should have minimal consequences, and, if possible, their effects should be reversible. Introduction This installment of TheDiamondof Everyday Things introduces and formalizes vital concepts and principles of diamond from observations of everyday objects. Why some objects, as simple as doors, please their users while others frustrate them. If a task appears simple or trivial, people vituperation themselves rather than faulty design. People tend to find causes for events unstudied relationship between 2 things occurred in succession perceived relationship between the result and the thing stuff blamed vituperation based on little or erroneous information ⇒ blame/credit can be asserted self-sustaining of reality if everyone perceives the fault to be their own, nobody wants to shoehorn to having trouble This creates a conspiracy of silence, maintaining the felling of guilt and helplessness among users In general, people symbol their problems ⇒ the environment problems of others ⇒ others’ personalities their successes ⇒ their personalities successes of others ⇒ the environment Definitions Learned Helplessness: people wits failure at a task, often numerous times ⇒ conclude that they simply cannot do the task; they are helpless Taught Helplessness: failure at a task ⇒ generalization of failure at all tasks ⇒ not plane trying at a task ⇒ failure at a task How People Explain Things with hindsight, it’s scrutinizingly untellable to assess how the people could have made the mistake when the undertow of whoopee is rather logical in that particular situation explanations tend to be based on past experiences, which may not wield to the present Seven Stages ofWhoopeeGulfs Each gulf reflects one speciality of the loftiness bteween the mental representations of the person and the physical components and states of the environment. These gulfs present major problems for users. The Gulf of Execution “measure of how well the system allows a user to perform the intended action”Ex. how well does the system provide deportment that correspond to the intentions of the person? The Gulf of Evaluation “measure of how much effort a user must exert to interpret the physical state of the system and how well the expectations are met”Ex. Does the system provide a physical representation that can be directly perceived and that is directly interpretable in terms of the intentions and expectations of the person Using Seven Stages ofWhoopeeasDiamondAids Principles Feedback: full, continuous Feedback well-nigh the result of deportment Visibility: by looking, a user can tell the state of the device and laternatives for whoopee Good Conseptual Model: consistency/coherenc in presentations of operations, results, system image Mapping: deportment ⬄ results, controls ⬄ effects, system state ⬄ what’s visibleDiamondQuestions Oct 17th, 2012 Books, Design,Self-sustainingStudy, Notes, TheDiamondof Everyday Things Comments Please enable JavaScript to view the comments powered by Disqus. Copyright © 2013 Yang Su